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Article from NYTimes.

“Hedge funds, the golden children of finance, are having a very rough year.

For one, they are not making money the way they used to. Returns for a number of funds, including those of star managers like John A. Paulson, have fallen by as much as half this year. And that poor performance comes just as these investment partnerships are coming under increased regulatory scrutiny.

Yet the money keeps pouring in, even for Mr. Paulson.

This year alone, more than $70 billion in new money has gone to hedge funds, mostly from pensions and endowments. A recent study by the industry tracker Preqin found that 80 percent of investors were mulling new allocations to hedge funds, and 38 percent of investors were planning to add to existing ones.

One bad year for hedge funds can be written off. But most investors rarely enjoy a bounty of returns even over the long run. The average hedge fund investor earned about 6 percent annually from 1980 to 2008 — a hair above the 5.6 percent return they would have made just holding Treasury securities, according to a study published this year in The Journal of Financial Economics.

So why would large investors pay hedge funds billions of dollars in fees over the years for poor returns? The answer highlights the financial problems at the country’s largest pensions.

As waves of workers prepare to retire, pensions find themselves in a race against time. Short of what they need by an estimated $1 trillion, according to the Pew Center on the States, public pensions are seeking outsize returns for their investments to make up the gap. And with interest rates hovering near zero and stock markets gyrating, the pensions and others are increasingly convinced that hedge funds are the only avenue to pursue.

“Even with the short-term ups and downs, at the moment there is not a credible alternative with the same risk profile for pensions,” said Robert F. De Rito, head of financial risk management at APG Asset Management US, one of the largest hedge fund investors in the world.

 

 

 

 

Hedge funds, once on the investing fringes, have become a mainstay for big investors, amassing huge amounts of capital and accumulating more of the risk in the financial system. The impact of this latest gold rush into hedge funds is unclear. Some argue that the hedge fund industry’s exponential growth — it has quadrupled in size over the last 10 years — has depressed returns. Others, meanwhile, wonder whether the bonanza in one of the most lightly regulated corners of the investment universe will have broader, less clear implications.

“I worry that institutions are betting on an asset class that is not well understood,” said William N. Goetzmann, a professor of finance at the Yale School of Management. “We know that the real long-term source of performance is not picking someone good at beating the market, it’s taking risks on meat and potato assets like stocks and bonds.”

The growth has been fueled in part by more sophisticated marketing — most funds now have employees whose job is to manage relationships with investors and to seek out new ones, jobs that were uncommon a decade ago. And there is still a mystique: funds that have had at least one spectacular year have excelled at raising and keeping money.

Despite the appeal of a blowout year, however, performance tends to peter out after investors jump into a hot new fund. Yet even with the lackluster returns of late, many investors have resigned themselves to sticking with hedge funds. The financial crisis taught them that even more important than making money was not losing the money you had.

Reflecting that perspective, hedge funds have started to change how they sell themselves. For decades, funds have marketed themselves as “absolute return” vehicles, meaning that they make money no matter the market conditions. But as more and more money crowds into them, the terminology has started to change. Now, managers and marketers increasingly speak of “relative returns,” or performance that simply beats the market.

“In general, they’re probably not going to have the blowout returns of the ‘80s and ‘90s,” said Francis Frecentese, who oversees hedge fund investments for the private bank at Citigroup. “But hedge funds are still a good relative return for investors and worth having in the portfolio.”

Gauging by the inflows, pensions seem to agree.

This year, major pensions in New Jersey and Texas lifted the cap on hedge fund investing by billions of dollars. The head of New York City’s pension recently said its hedge fund investments could go as high as $4 billion, a roughly tenfold increase from current levels. Illinois added another $450 million to its portfolio last month, which already managed about $1.5 billion in hedge fund investments.

About 60 percent of hedge funds’ total $2 trillion in assets comes from institutions like pensions, a big shift from the early days when hedge funds were the province of ultra-wealthy individuals.

As the investor base has changed, hedge funds themselves have grown into more institutional businesses. The biggest firms have vast marketing, compliance and legal teams. They hire top-notch accounting firms to run audits, and their technology infrastructure rivals that of major banks.

They make money even off mediocre returns. A manager overseeing $10 billion, for instance, earns $200 million in management fees simply for promising to invest the assets. Investment returns of 15 percent, or $1.5 billion, would translate into another $300 million in earnings for the hedge fund.

By contrast, a mutual fund that invests in the shares of large companies charges less than half a percent in management fees, or less than $50 million.

Psychology plays a meaningful role in hedge fund investing. Investors often pile into the hottest funds, even well after their best years are behind them.

This year’s must-have manager is John A. Thaler — despite having closed his fund to new investors last year in the face of a flood of money. While little known outside Wall Street, Mr. Thaler and his stock-picking prowess have been the talk of the hedge fund world. A former star portfolio manager at Shumway Capital Partners, Mr. Thaler developed a reputation early on as an astute analyst of media and technology companies.

His hedge fund, JAT Capital, had done well since its founding in 2007, and this year, as returns climbed to 40 percent amid the market upheaval, investors clamored to gain entry.

Then, last month, two of his biggest holdings, Netflix and Green Mountain Coffee Roasters, took a bath. His fund fell by nearly 15 percent in a few short weeks, a reminder that even high-flying managers can quickly fall back to earth.

But few hedge fund managers have risen and fallen so quickly and so publicly as Mr. Paulson, the billionaire founder of the industry giant Paulson & Company.

He made his name after earning billions of dollars in 2007 and 2008 with a prescient bet against the subprime mortgage market. Afterward, investors clamored to get money into the fund, and by the start of 2011 assets had swelled to $38 billion.

This year, Mr. Paulson has lost gobs of money on an incorrect call that the United States economy would recover. One of his major funds was down nearly 50 percent, while others fell more than 30 percent. Investors who poured money into Mr. Paulson’s hedge fund after his subprime bet have given back gains from 2009 and 2010, according to an investor analysis.

But last month, when investors had the opportunity to flee the fund that had suffered the worst losses, most instead chose to stick around. Some even put more money into Mr. Paulson’s funds, despite losing almost half of their holdings this year.”

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Article from TechCrunch.

“Vente-privee, the French flash sales juggernaut, announced in May 2011 that it had teamed up with American Express to form a joint-venture for its U.S. operations (dubbed vente-privee USA). Earlier today, the company announced the latest members of its management team, which is headed by vente-privee USA CEO Mike Steib.

The hires that I thought were most notable were those of John Saroff and Jill Szuchmacher, who both previously served in leadership roles to grow the Google TV business.

Saroff has joined vente-privee USA as VP of Digital Factory and Sales Production – he will lead the creative development and production of each sale event including photo shoots, music, trailers and online boutiques for each partner. At Google, Saroff headed TV Ads and Strategic Partnerships.

Jill Szuchmacher will be leading business development for vente-privee USA as Vice President. She previously served as Director of Business Development at Google, most recently heading up commercialization for Google TV, leading engagements with partners such as Sony, Vizio, Netflix, Twitter, and Amazon.

According to their LinkedIn profiles, they left Google around the same time, which speaks volumes about Google TV, which has seen very slow uptake since its introduction earlier this year.

Other hires include Robin Domeniconi, who joins as VP of Marketing after servering as SVP and Chief Brand Officer at Elle Group, and Nicolas Genest, a former Microsoft engineer who is making the jump from vente-privee to vente-privee USA to serve as VP of Technology.

Other new members of the company’s leadership team are Laure de Metz (formerly VP of Licensing for Marc Jacobs International) and Tim Quinn (formerly VP Investments, Integration and Measurement at American Express).

No word about the launch date of vente-privee’s dedicated US site.”

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Article from GigaOM.

“Google chairman Eric Schmidt was on a diplomacy mission last week, reaching out to broadcasters in the UK and urging them to embrace changes in the way that viewers watch TV, as enabled by the Internet. Giving the MacTaggart Lecture at the Edinburgh International Television Festival, Schmidt provided a view into how TV is changing and made a plea for broadcasters to work with the search giant to enable that future.

Reading the transcript or watching a video of the lecture (Schmidt’s speech starts about 36 minutes in), you get the feeling that this is no less than a manifesto, not just on the way things will be but also on the way they should be. There’s a feeling of inevitability to it. The message to broadcasters, in light of this, seems to be that they can either get on board with technological change or risk being left behind.

“You ignore the Internet at your peril,” Schmidt told the audience. “The Internet is fundamental to the future of television for one simple reason: because it’s what people want.” For Schmidt, people want the experience that the Internet brings, because it enables things that traditional TV cannot: “It makes TV more personal, more participative, more pertinent.”

The future of choice

While TV programming is limited by time and the number of TV networks, the Internet provides the possibility of a near-infinite amount of content to choose from. And, given the on-demand way that viewers are increasingly viewing content — through prerecorded shows on their DVRs, video-on-demand selections through their cable provider or streaming on the Internet — there needs to be a way to sort through those content choices.

For years broadcasters have largely tried to control viewer choices with lead-ins and other editorial hooks, but the vast number of content choices calls for a new way of discovering content. We’ve long argued that personalized recommendations will be vital to the way that viewers discover video in the future, and it seems that Schmidt agrees with us:

Online, through a combination of algorithms and editorial nudges, suggestions could be individually crafted to suit your interests and needs. The more you watch and share, the more chances the system has to learn, and the better its predictions get. Taken to the ultimate, it would be like the perfect TV channel: always exciting, always relevant — sometimes serendipitous — always worth your time.

Schmidt cites the success of Netflix, which doesn’t have a lot of new content and yet has survived and even flourished through a robust recommendations engine. According to Schmidt, around 60 percent of Netflix views are a result of Netflix’s personalized recommendations, showing that the one-size-fits-all approach to linear TV programming might not be the best way to reach audiences in the future.

The future of interactivity

While viewing is destined to become more personal, it’s also becoming more social. That might seem like a bit of a paradox, but at the same time that viewers are watching content that is more relevant to them, they are also sharing what they’re viewing with others.

This interactivity is not being driven by the TV screen itself but through second screens that viewers are using while watching TV. That includes tapping into social networks on laptops and on mobile phones, commenting on blogs and forums, and even chatting with friends in real time. Schmidt pointed to Google+ Hangouts as one example of how viewers can socially interact while watching video together, and you can see how the same type of technology could be incorporated into future versions of Google TV devices for live video viewing.

While viewers clearly want social interactivity, it’s also good for broadcasters, Schmidt said. “Trending hashtags raise awareness of shows, helping boost ratings. It can be metric for viewer engagement, a vehicle for instant feedback, a channel for reaching people outside broadcast times. It can also provide a great incentive for watching live.”

The future of measurement and monetization

Broadcasters can benefit not only from the way the Internet allows viewers to discover and interact with content but also from vast new opportunities for monetization. That includes selling directly to viewers through digital downloads or the ability to more profitably sell ads against content.

Today there’s a huge premium spent on advertising against the first airing of a TV show, in part because that airing is most likely to aggregate the largest audience. But Schmidt argues that it shouldn’t matter when viewers first watch a show. “If it’s the first time you watch a show, it’s first run to you, no matter how many times it has been broadcast. As TV becomes more personalized, ad models should adjust accordingly.”

Note also that this shift means a change in the way that viewing and ad effectiveness is measured. Nielsen, which provides the ratings currency that is used for selling TV ads in the U.S., is investing heavily in multiscreen measurement, but Schmidt said that Google is trying to understand how to measure effectiveness across multiple platforms as well.

Will broadcasters get on board?

There’s no doubt that the TV industry is in the midst of some fundamental shifts in the way viewers find and interact with video content. And there’s a huge opportunity for broadcasters to use Internet technologies to enable new experiences and better reach a more engaged audience.

Schmidt gave many examples of how content industries fought change over the past century, from newspapers fighting with radio stations in the 1920s and ’30s to Hollywood and broadcasters arguing that technologies like the VCR and TiVo would destroy their businesses.

Although TV viewing will inevitably change as the Internet enables new habits, Schmidt argues that broadcasters should see the opportunity and not the danger that such a change brings. “History shows that in the face of new technology, those who adapt their business models don’t just survive, they prosper,” Schmidt said.

But how soon those businesses will adapt, and how Google fits into their plans, is still very much an open question.”

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Article from SFGate.

“For years, Netflix prospered from a love affair with its happy, loyal customers. Now, some of those customers want to break up over plans to raise subscription rates by as much as 60 percent.

“Dear Netflix: After three years, I’m sorry but it’s over,” wrote Adam Lundquist. “It’s been great, but it’s over. It’s not us, it’s you. Enjoy the bankruptcy.”

That was one of more than 8,000 comments posted on the company’s blog before the forum reached maximum capacity.

Currently, subscribers pay $9.99 per month for unlimited access to a library of movies and TV shows that can be viewed instantly over the Internet, plus one DVD at a time sent by mail. Subscribers who want high-definition Blu-ray discs, or two or more DVDs at a time, pay a few dollars more.

Starting Sept. 1, subscribers will be charged $15.98 per month to keep both the streaming and DVD-by-mail features. Or, they can choose one or the other for $7.99. For new subscribers, the rates took effect immediately.

Netflix says the increase is needed to support the DVD-by-mail side of the business while allowing the Los Gatos firm to continue strengthening its streaming video offerings, which are crucial to future growth both in the United States and internationally.

“We went from being an ultra-extremely good value to an extremely good value,” said Steve Swasey, Netflix vice president of corporate communications. “It’s $6 a month. It’s a latte.”

Anger goes viral

That’s not what faithful subscribers wanted to hear, and their anger exploded onto the Internet.

Netflix’s Facebook page had nearly 50,000 comments by Wednesday evening, many from customers who said they had already canceled their accounts and were jumping into the arms of a competitor like Amazon.com, Hulu or Redbox.

“How sad that after years of holding a subscription … and being a walking advertisement for Netflix, that we are stopping the use of your services,” posted Rebecca Kiel-Hollifield. “Greedy, greedy, greedy. Way to show your long-term customers, who helped pave the way for your extreme success with a higher price … Goodbye, Netflix, hello Redbox!”

“I am so ticked off. I have been a loyal member for 10 years, and feel like I was kicked to the curb. I hate wishing bad on anyone, but it would serve them right if they lost 60 percent of their customers to match the price increase,” wrote Robert Michel Lankford.

Many of the comments started as a sort of “Dear John” letter, and indeed, the term “#DearNetflix” became a top trending topic on Twitter.

“Dear Netflix,” wrote Carin Lane. “You were doing so well. I liked you. I even paid you when I wasn’t using your service much. You had it so good. Now you’ve gone and committed corporate suicide. Why? Do you not like me anymore? … I simply don’t understand this. You seemed smart, but this is such a dumb move. Well, I canceled this morning, like you apparently want us all to do. Bye!”

Some created new Facebook pages pushing a mass cancellation of Netflix accounts on Aug. 31, although a similar call against Facebook over privacy problems last year hardly caused a ripple in the social network’s march to 750 million users.

Swasey said Netflix was not surprised by the backlash, but noted the critical comments came from just a fraction of the firm’s 23 million subscribers and are “not representative of the majority.”

It’s not a charity

And not all comments were critical of Netflix. “They are a business, not a charity,” wrote Tyler Loman. “If you can’t afford it then maybe you should re-evaluate if you could even afford the old price.”

Mike Kaltschnee, who for the past seven years has run an independent Netflix news blog called HackingNetflix.com, said the company mishandled the way the price change was announced, letting the blogosphere take control of the story.

The response came because “people have invested a lot of energy in recommending the company,” Kaltschnee said. “I don’t think a lot of people are going to quit.”

Indeed, of the more than 7,500 HackingNetflix readers who responded to a poll, 33.9 percent said they will quit Netflix, but 30.9 percent said they will go for the streaming-only plan; 20.2 will sign up for the combination option; and 10.4 percent favor the DVD-only subscription.

Wall Street investors gave a big thumbs-up. Netflix stock rose $7.46 to close at $298.73 after hitting an intraday high of $304.79 on the Nasdaq Stock Market.

Analyst Tony Wible of Janney Capital Markets said the new subscription rates are fair because the former rates were “irrational.” He said the new rates are needed to make the business more sustainable, especially as Netflix deals with higher streaming licensing fees and other looming costs.

But he said Netflix should have called the change a price increase instead of trying to pass it off as an improvement in service, which it wasn’t. “People are smart enough to see through that,” he said.”

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Article from SFGate.

“Amazon.com Vice President James Hamilton’s schooling in computer-data centers started under the hood of a Lamborghini Countach.

Fixing luxury Italian autos in British Columbia while in his 20s taught Hamilton, 51, valuable lessons in problem solving, forcing him to come up with creative ways to repair cars because replacement parts were hard to find.

“It’s amazing how many things you can pick up in one industry and apply to another,” Hamilton, who also has been a distinguished engineer at Amazon since 2009, said.

Hamilton is putting these skills to use at Amazon, where he’s central to an effort by Chief Executive Officer Jeff Bezos to make Amazon Web Services, which leases server space and computing power to other companies, as big as the core e-commerce business. He’s charged with finding ways to make data centers work faster and more efficiently while fending off competition from Microsoft Corp. and IBM Corp., his two prior employers, and AT&T Inc.

$56 billion in 2014

Revenue from the kinds of cloud services offered by Amazon is expected to reach $56 billion in 2014, up from more than $16 billion in 2009, according to research firm IDC.

Amazon’s Web services brought in about $500 million in revenue in the past year, according to estimates from Barclays Capital and Lazard Capital Markets, or about 1.5 percent of Amazon’s $34.2 billion in sales. The company doesn’t disclose revenue from Web services, also called cloud computing.

As they pursue growth, Hamilton and his team will have to ensure that Amazon’s investment in Web services is well spent. Investors pummeled shares of the Seattle e-commerce giant on Jan. 28, the day after the company said it would boost spending on data centers and warehouses, fueling concern that margins will narrow.

Although still relatively small, Amazon Web Services is growing at a faster rate than the company’s core business, and it’s more profitable, said Sandeep Aggarwal, an analyst at Caris & Co. in San Francisco. Web services may generate as much as $900 million in sales this year, and operating margins could be as wide as 23 percent, compared with 5 percent margins in the main business, Aggarwal said.

Hamilton, who has filed almost 50 patents in various technologies, is developing new ideas in cloud computing, which lets companies run their software and infrastructure in remote data centers on an as-needed basis, rather than in a computer room down the hall.

He spends much of his time shuttling between departments, encouraging teams focused on storage, databases, networking and other functions to work together. One aim: devising ways to squeeze costs out of multimillion-dollar data centers and passing those savings on to customers such as Eli Lilly & Co. and Netflix Inc.

Among the challenges Hamilton and his colleagues face is making Amazon flexible enough for customers that want custom services, while overcoming companies’ concerns about storing sensitive information outside their own secure firewalls. They’ve met with early success, with Amazon emerging as the leader in cloud computing among developers, according to consulting and research firm Forrester Research Inc.

Innovation required

Amazon’s Web services unit will have to stay innovative to keep ahead of competition from Rackspace Hosting Inc., which manages applications for businesses. Startups such as Cloud.com also are trying to carve their own niche in cloud computing.

Amazon has been able to stand apart from rivals by introducing unique products, said Jeff Hammond, an analyst at Forrester. For example, the company unveiled a service last month called Elastic Beanstalk, which lets even novices who don’t know how to write computer code plug into Amazon’s computing power.

“These guys continue to innovate in a way that the large traditional companies – the IBMs and the Oracles and the Microsofts of the world – are not doing,” Hammond said.

Last year, Amazon introduced Spot Instances, which took a nontraditional approach to managing underused servers. While many companies pack tasks onto underused servers and unplug the extra ones, Hamilton and his colleagues began auctioning off idle computing capacity. The result: Amazon got revenue rather than an unused server and the customer got a cheaper price than the normal rental rate.

“The trick is to find a steady stream of things like that,” said Hamilton. “We can make such a big difference here on services and server efficiency.”

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