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Article from SFGate.

“It’s been a big couple of weeks in mobile. Verizon Wireless finally got the iPhone. Hewlett-Packard unveiled the first fruits of its Palm purchase last year. Nokia, the world’s biggest maker of handsets, abandoned its once-dominant Symbian mobile software system and demoted itself to a kind of glorified contract manufacturer of Microsoft-powered devices.

The struggle for mobile dominance has entered a new phase. Why would Nokia throw out Symbian, with its 37 percent market share, in favor of software with less than one-seventh of that? Because recently hired Chief Executive Officer Stephen Elop is convinced that Microsoft has better odds of going up against the four other mobile powers – Apple, Google, Research In Motion, and HP – and making its new Windows Phone 7 software a center of gravity for the world’s programmers, manufacturers, and consumers.

“The game has changed from a battle of devices to a war of ecosystems,” Elop told investors at a recent London news conference.

Actually, it’s the same game that created the most valuable franchises in tech history, from IBM to Microsoft to Facebook. All successfully established themselves as “platforms,” in which countless entrepreneurs and programmers developed products and applications that gave value to customers and profitability to shareholders – sucking oxygen away from rivals all the while.

Platform leaders

In the 1960s, IBM trounced Sperry and other mainframe manufacturers by creating a soup-to-nuts stack of hardware, software and services.

In PCs, Microsoft erased Apple’s early lead by signing up hardwaremakers to create cheap machines, and software companies to develop Windows versions of everything from word processors to Tetris.

Facebook vanquished social networks such as MySpace by repositioning itself as a platform – a decision that led to the creation of gamemaker Zynga and other app companies that keep Facebook’s 500 million users hanging around.

What’s different this time is scale.

“Mobile is the biggest platform war ever,” said Bill Whyman, an analyst with International Strategy & Investment. More smart phones were sold than PCs in the fourth quarter, and sales should reach $120 billion this year. That doesn’t count billions more in mobile services, ads, and e-commerce.

This war will probably last for some time, too. Unlike with PCs, where the unquestioned victor – Microsoft – quickly emerged and enjoyed years of near monopoly, no one has a divine right to dominance in mobile. Microsoft crushed its competition by forcing people to make a choice. There were far more software applications for PCs, and most didn’t work on Macs. The more Microsoft-powered machines out there, the more people wrote software for them, the more people bought them, and the bigger the whole system became. Economists have a name for that phenomenon: “network effects.”

Appealing products

All cell phones can talk to each other and handle the same websites and e-mail systems, so winning means making products that function more effectively and appealingly. That sums up Apple’s success.

Steve Jobs figured out long ago that when people spend their own money, they’ll pay for something a lot nicer than the unsexy gear the cheapskates in corporate procurement choose. While others competed on price, Apple focused on making its products reliable and easy to use. Once customers buy an iPhone and start investing in iTunes songs and apps, they tend to stick with the system and keep buying – even though there’s no proprietary lock on the proverbial door.

Apple’s huge sales volume makes carriers and suppliers more likely to agree to its terms. The software that powers everything Apple makes – all variations of the Mac operating system OS X – is as intuitive to developers as Angry Birds is to app shoppers.

The result is economic leverage of staggering power. To create a blockbuster, Apple doesn’t need to spend billions on a start-from-scratch moon-shot of a development project. It just needs to tweak a previous hit.

Take the iPad, which is in many ways a large iPod touch. Apple won’t say how much the iPad cost to develop. Consider these numbers, though: In the year that ended Sept. 30, during which Apple introduced the iPad and the iPhone 4, the company spent $1.8 billion on research and development. Over the same period, Apple’s revenue increased by $22.3 billion. Nokia spent three times as much as Apple on R&D – $5.86 billion – and increased revenue by just $1.5 billion. No wonder that Apple, whose share of total global mobile-phone sales is only 4.2 percent, gets more than half the profit generated by the industry, according to research firm Asymco.

Fast-growing Android

Even Google, Apple’s mightiest rival, got only a $5 billion increase in sales on its $3.4 billion R&D budget. It does have plenty to show for its efforts, though: Its Android platform is growing at a blistering pace. In the fourth quarter, according to research firm Canalys, twice as many Android devices shipped as iPhones.

“Google is being far more aggressive in building its platform than Microsoft ever was,” says Bill Gurley, a partner at Benchmark Capital.

Barring big surprises, the other contenders – RIM, HP, and Microsoft – are in for a slog: too dependent on mobile devices to give up, yet lacking the tools to make much progress. All lost market share in 2010 and have far fewer apps available for their devices.”

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Article from SFGate.

“Amazon.com Vice President James Hamilton’s schooling in computer-data centers started under the hood of a Lamborghini Countach.

Fixing luxury Italian autos in British Columbia while in his 20s taught Hamilton, 51, valuable lessons in problem solving, forcing him to come up with creative ways to repair cars because replacement parts were hard to find.

“It’s amazing how many things you can pick up in one industry and apply to another,” Hamilton, who also has been a distinguished engineer at Amazon since 2009, said.

Hamilton is putting these skills to use at Amazon, where he’s central to an effort by Chief Executive Officer Jeff Bezos to make Amazon Web Services, which leases server space and computing power to other companies, as big as the core e-commerce business. He’s charged with finding ways to make data centers work faster and more efficiently while fending off competition from Microsoft Corp. and IBM Corp., his two prior employers, and AT&T Inc.

$56 billion in 2014

Revenue from the kinds of cloud services offered by Amazon is expected to reach $56 billion in 2014, up from more than $16 billion in 2009, according to research firm IDC.

Amazon’s Web services brought in about $500 million in revenue in the past year, according to estimates from Barclays Capital and Lazard Capital Markets, or about 1.5 percent of Amazon’s $34.2 billion in sales. The company doesn’t disclose revenue from Web services, also called cloud computing.

As they pursue growth, Hamilton and his team will have to ensure that Amazon’s investment in Web services is well spent. Investors pummeled shares of the Seattle e-commerce giant on Jan. 28, the day after the company said it would boost spending on data centers and warehouses, fueling concern that margins will narrow.

Although still relatively small, Amazon Web Services is growing at a faster rate than the company’s core business, and it’s more profitable, said Sandeep Aggarwal, an analyst at Caris & Co. in San Francisco. Web services may generate as much as $900 million in sales this year, and operating margins could be as wide as 23 percent, compared with 5 percent margins in the main business, Aggarwal said.

Hamilton, who has filed almost 50 patents in various technologies, is developing new ideas in cloud computing, which lets companies run their software and infrastructure in remote data centers on an as-needed basis, rather than in a computer room down the hall.

He spends much of his time shuttling between departments, encouraging teams focused on storage, databases, networking and other functions to work together. One aim: devising ways to squeeze costs out of multimillion-dollar data centers and passing those savings on to customers such as Eli Lilly & Co. and Netflix Inc.

Among the challenges Hamilton and his colleagues face is making Amazon flexible enough for customers that want custom services, while overcoming companies’ concerns about storing sensitive information outside their own secure firewalls. They’ve met with early success, with Amazon emerging as the leader in cloud computing among developers, according to consulting and research firm Forrester Research Inc.

Innovation required

Amazon’s Web services unit will have to stay innovative to keep ahead of competition from Rackspace Hosting Inc., which manages applications for businesses. Startups such as Cloud.com also are trying to carve their own niche in cloud computing.

Amazon has been able to stand apart from rivals by introducing unique products, said Jeff Hammond, an analyst at Forrester. For example, the company unveiled a service last month called Elastic Beanstalk, which lets even novices who don’t know how to write computer code plug into Amazon’s computing power.

“These guys continue to innovate in a way that the large traditional companies – the IBMs and the Oracles and the Microsofts of the world – are not doing,” Hammond said.

Last year, Amazon introduced Spot Instances, which took a nontraditional approach to managing underused servers. While many companies pack tasks onto underused servers and unplug the extra ones, Hamilton and his colleagues began auctioning off idle computing capacity. The result: Amazon got revenue rather than an unused server and the customer got a cheaper price than the normal rental rate.

“The trick is to find a steady stream of things like that,” said Hamilton. “We can make such a big difference here on services and server efficiency.”

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Article from Fierce Mobile.

“Devices running Google’s (NASDAQ:GOOG) Android mobile operating system encompassed more than half of all U.S. smartphone sales in the fourth quarter of 2010 according to market research firm NPD Group. Android increased its U.S. market share lead to 53 percent as 2010 closed, up 9 percentage points over Q3–Apple’s (NASDAQ:AAPL) iOS slipped 4 percentage points to account for 19 percent of sales, tied with Research In Motion’s (NASDAQ:RIMM) BlackBerry (down 2 percentage points). NPD notes that Microsoft’s (NASDAQ:MSFT) legacy Windows Mobile OS dropped 3 points to 4 percent of the U.S. market, while its new Windows Phone 7 debuted at 2 percent, deadlocked with Palm’s webOS. The firm adds that Windows Phone 7 claimed a smaller market share at launch than either Android or webOS during their respective debuts.
Apple’s iPhone 4 was the best-selling mobile phone in the U.S. during the fourth quarter, followed in descending order by Motorola’s Droid X, HTC’s Evo 4G, the iPhone 3GS and Motorola’s Droid 2. For the first time ever, NPD’s quarterly Top Five sales chart did not include a feature phone device.
Android is now the top-selling smartphone OS worldwide as well–Android unit shipments surpassed Symbian device shipments for the first time in the fourth quarter according to data issued technology analysis firm Canalys. Android shipments topped 33.3 million in Q4, translating to a 32.9 percent share of the global smartphone market, Canalys reports; a year earlier, Android shipments represented just 8.7 percent of the worldwide market, a 615.1 percent leap. Symbian shipments grew from 23.9 million in Q4 2009 to 31.0 million in the most recent quarter–however, its worldwide market share plummeted from 44.4 percent to 30.6 percent during that time.
iPhone shipments increased from 8.7 million in Q4 2009 to 16.2 million a year later–its smartphone market share slipped from 16.3 percent to 16.0 percent. BlackBerry fell from 20.0 percent market share to 14.4 percent as device shipments increased from 10.7 million to 14.6 million–Windows Phone also stumbled, with its market share falling from 7.2 percent to 3.1 percent as smartphone shipments decreased from 3.9 million in Q4 2009 to 3.1 million a year later. Total worldwide smartphone shipments surpassed 101.2 million in the fourth quarter, up 89 percent year-over-year.

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Article from SFGate.

“Microsoft Corp. and Facebook Inc., the onetime technology king and the claimant to the throne, are forming an increasingly unified front in the battle for industry supremacy against Google Inc.

The software and social-networking giants have announced a series of partnerships in recent months, including the integration of Facebook user data into Microsoft’s Bing search engine results and the use of its Office applications in the Palo Alto company’s planned communications service.

No single initiative announced so far represents a clear game changer, analysts say. But the Redmond, Wash., software company lends some hefty industry support to a Facebook vision of the Internet that’s far different from the one that fostered Google’s rise, some argue.

‘Substantial threat’

“When you add all of these (collaborations) up – and there seem to be more of them every week – then it really is a very substantial threat to Google,” said Ray Valdes, an analyst with Gartner Inc.

He and others believe that cues in social networks, like a friend’s links and “likes,” are becoming increasingly important guides to the Internet experience, which could over time undermine the importance of the online searches that Google has long dominated. If so, it might become increasingly difficult for Google to sustain the growth in its core business and it could give Bing a powerful advantage, because its search results now incorporate friends’ preferences.

But, of course, those are all big ifs, mights and coulds.

For one, it assumes that Google won’t develop its own social capabilities – an effort it’s known to be pouring resources into after several whiffs – or strike a similar deal with Facebook. It’s unclear whether Google would want a partnership that would grant its competitor so much credence, or whether the Bing relationship is an exclusive one. Microsoft referred the question to Facebook, which didn’t respond to an inquiry from The Chronicle.

It’s also notable that even with the spectacular rise of Facebook, marked by a six-year sprint to more than 500 million users, Google’s advertising revenue from keyword searches continues to swell. Meanwhile, the Mountain View search behemoth is demonstrating an ability to generate money outside its core business, saying during a third-quarter conference call that display advertising and mobile revenue reached $2.5 billion and $1 billion, respectively, on an annualized basis.

“As the Web evolves – from mobile to video to display ads to cloud computing – our business grows with it, and the results speak for themselves,” a Google spokesman said.

Different philosophy

Google has stressed that its philosophical approach to technology differs fundamentally from those of key competitors, dubbing theirs an open system that allows users to control their information and other companies to adapt the software as they see fit. By extension, it has suggested or stated that companies like Facebook, Microsoft and Apple Inc. generally operate closed systems that tightly control user data and experiences.

“I worry … that the business structures are causing (companies) to keep too much private information,” Google Chief Executive Eric Schmidt said during an interview at the Web 2.0 Summit in San Francisco this week. “We’ve taken the position that user data is the user’s, and it should be possible for them to move it back and forth.”

Open, closed systems

There’s ample debate, however, over the appropriate definitions of open and closed systems, and whether Google sometimes acts like the latter when it fits its interests. Moreover, as Apple CEO Steve Jobs said last month, when discussing the highly popular and tightly integrated iPhone, closed systems sometimes win.

“The link between (Facebook and Microsoft), especially across applications and communications, can be a very powerful partnership,” said Tim Bajarin, president of Creative Strategies Inc. in Campbell.”

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Article from SFGate.

“Oracle Corp., the world’s second-largest softwaremaker, agreed to buy Art Technology Group Inc. for about $1 billion in cash to add e-commerce programs.

Art Technology investors will receive $6 per share, Oracle said in a statement Tuesday. That’s 46 percent more than the company’s closing price Monday.

Oracle, building on a run of more than 65 acquisitions during the past five years, is looking to purchase makers of industry-specific software, Chief Executive Officer Larry Ellison said in September. Art Technology of Cambridge, Mass., provides companies such as retailers with technology for online merchandising, marketing, automated recommendations and live-help services.

Oracle, which trails Microsoft Corp. in software sales, had $23.6 billion in cash and short-term investments as of Aug. 31, the end of its fiscal first quarter. Art Technology is the ninth acquisition Oracle has announced in 2010.

The deal price is 33 times earnings before interest, tax, depreciation and amortization, compared with the median multiple of 17 times EBITDA for similar deals in the past six years, according to Bloomberg data.

Art filed for its initial public offering in May 1999, as investors backed startups in the growing market of Internet advertising. Its shares hit a high of $122 in July 2000. Less than a year later, the dot-com bubble burst and the company faced four consecutive years of sales declines through 2004. Its shares plummeted 95 percent in that time period.

Oracle, along with competitors Hewlett-Packard Co. and IBM Corp., are acquiring companies as they bolster their offerings of corporate software and technology within data centers. HP has announced eight deals so far this year, and IBM has announced 15.

This year, Oracle completed its purchase of Sun Microsystems Inc. for $7.4 billion, positioning itself to compete against HP and IBM in the server-computer market. Ellison said in September he’s also on the hunt to purchase semiconductor companies, aiming to follow the approach of Apple Inc. by owning more of the intellectual property behind computer chips.”

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